IMPORTANT: Buzz Inc. is not affiliated with, endorsed by, or sponsored by LinkedIn Corporation, or any other third-party social media platform (collectively, "Third-Party Platforms"). THIRD-PARTY PLATFORMS DO NOT ENDORSE OR SUPPORT THE USE OF BUZZ INC.'S SERVICES.

YOU ACKNOWLEDGE AND AGREE THAT:

• Using automation tools with Third-Party Platforms may violate their Terms of Service
• Your accounts on Third-Party Platforms may be restricted, suspended, or permanently banned as a result of using our Services
• YOU USE OUR SERVICES WITH THIRD-PARTY PLATFORMS ENTIRELY AT YOUR OWN RISK
• We are not responsible for any actions taken by Third-Party Platforms against your accounts
• You are solely responsible for compliance with all Third-Party Platform terms, policies, and guidelines

We reserve the right to modify, update, or change these Terms at any time without prior notice. Changes become effective immediately upon posting to the Website. Your continued use of the Services after any modifications constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

Material changes that affect payment terms, subscription duration, or cancellation policies will be communicated with at least sixty (60) days' notice via email or through the platform.

To access certain features of the Services, you must create an account. When registering, you must:

• Provide accurate, complete, and current information
• Provide a valid email address
• Maintain and promptly update your account information to keep it accurate and complete
• Maintain the security and confidentiality of your login credentials
• Be responsible for all activities that occur under your account

You are solely responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account, whether or not authorized by you
• Notifying us immediately of any unauthorized access or security breach
  
  

We are not liable for any loss or damage arising from your failure to protect your account credentials.

You agree NOT to use the Services to:

Legal and Regulatory Violations:

• Violate any applicable law, regulation, or legal obligation, including but not limited to:
  – Telephone Consumer Protection Act (TCPA)
  – CAN-SPAM Act
  – General Data Protection Regulation (GDPR)
  – California Consumer Privacy Act (CCPA)
  – 10DLC/A2P SMS compliance requirements
  – Anti-spam laws of any jurisdiction
  – Telemarketing and consumer protection laws
• Send communications without obtaining proper prior express written consent from recipients
• Contact individuals on Do-Not-Call lists or who have opted out of communications
• Engage in any form of harassment, stalking, or threatening behavior

Prohibited Content and Activities:

• Upload, post, transmit, or distribute any content that:
  – Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  – Infringes any patent, trademark, trade secret, copyright, or other intellectual property rights
  – Contains viruses, malware, spyware, or other malicious code
  – Violates any person's privacy or publicity rights
  – Contains false, misleading, or deceptive information
  – Relates to SHAFT prohibited content (Sex, Hate, Alcohol, Firearms, Tobacco) when using SMS services
• Engage in spamming, phishing, or any form of unsolicited commercial communication
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
• Use purchased lists, scraped data, or contacts obtained without proper consent
• Harvest, collect, or scrape information about other users without their consent

Technical Restrictions:

• Use any robot, spider, scraper, or other automated means to access the Services except as expressly permitted
• Attempt to probe, scan, or test the vulnerability of the Services or breach any security or authentication measures
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services
• Interfere with or disrupt the integrity or performance of the Services or the data contained therein
• Attempt to gain unauthorized access to the Services, other user accounts, or computer systems or networks
• Circumvent, disable, or interfere with security-related features or features that prevent or restrict use or copying of content
• Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices

Third-Party Platform Violations:

• Violate the terms of service, acceptable use policies, or community guidelines of any Third-Party Platform
• Engage in activities that could result in restrictions or bans of Third-Party Platform accounts
• Use the Services in any manner that violates Third-Party Platform rate limits or API terms

Resale and Unauthorized Use:

• Resell, sublicense, duplicate, reproduce, or exploit any portion of the Services without our express written consent
• Use the Services to provide services to third parties or for any commercial purpose other than your own internal business use
• Frame or mirror any content forming part of the Services without our prior written consent

We reserve the right to:

• Investigate suspected violations of this Acceptable Use Policy
• Remove, disable access to, or modify any content that violates these Terms
• Suspend or terminate your account immediately without notice if you violate this policy
• Report violations to law enforcement authorities
• Take legal action against users who violate these Terms
  
  

Termination for violation of these Terms does not entitle you to any refund of fees paid.

For all calling, voicemail drops (including ringless voicemail), and SMS/text messaging activities:

• You must obtain and maintain prior express written consent before contacting wireless phone numbers
• You must maintain documented proof of consent for all contacts
• You must comply with all TCPA time-of-day restrictions and caller identification requirements
• You must implement and maintain appropriate Do-Not-Call (DNC) scrubbing procedures
• You acknowledge that ringless voicemail drops are subject to TCPA requirements
• You accept all liability for TCPA violations, which can result in penalties of $500-$1,500 per violation

For all email communications sent through the Services:

• All emails must include accurate header information and non-deceptive subject lines
• All emails must include a clear and conspicuous unsubscribe mechanism
• All emails must include your valid physical postal address
• You must honor all opt-out requests within 10 business days
• You must not use false or misleading routing information
• You must obtain appropriate consent under GDPR for contacts in the European Economic Area
• You must comply with CCPA and other state privacy laws for California and other U.S. state residents
• You acknowledge joint liability under CAN-SPAM for emails sent through the Services

For all SMS and text messaging through the Services:

• You must complete all required A2P 10DLC brand and campaign registrations through The Campaign Registry (TCR)
• You must obtain prior express written consent for all SMS marketing messages
• You must comply with CTIA Messaging Principles and Best Practices
• You must not send SHAFT-prohibited content (Sex, Hate, Alcohol, Firearms, Tobacco)
• You are solely responsible for all carrier fees, filtering, blocking, and non-compliance penalties
• You acknowledge that violations can result in fines up to $10,000 per violation and immediate number suspension
• You must provide clear opt-out mechanisms and honor opt-out requests immediately

You acknowledge and agree that:

• You are solely responsible for compliance with all Third-Party Platform terms of service
• We provide no guarantees that your use will be compliant with Third-Party Platform policies
• Third-Party Platforms may change their policies at any time, and you are responsible for staying informed
• We are not liable for any actions taken by Third-Party Platforms against your accounts

All content, features, functionality, code, databases, visual design, graphics, layout, user interface, and look and feel of the Services are owned by Buzz Inc. or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You acknowledge that the Services contain proprietary and confidential information protected by applicable intellectual property and other laws. You agree not to:

• Copy, reproduce, modify, or create derivative works of the Services
• Distribute, transmit, display, perform, publish, license, or sell any portion of the Services
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices from the Services

You retain all ownership rights to content, data, and materials you upload, submit, or transmit through the Services ("User Content"). However, by uploading User Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, modify, adapt, publicly perform, and publicly display your User Content solely for the purpose of:

• Providing and operating the Services
• Improving and developing the Services
• Complying with legal obligations

This license terminates when you delete your User Content or terminate your account, except to the extent the content has been shared with others who have not deleted it, or as required for legal or backup purposes.

You represent and warrant that:

• You own or have obtained all necessary rights, licenses, consents, and permissions to use and upload your User Content
• Your User Content does not infringe, violate, or misappropriate any third-party rights, including intellectual property, privacy, or publicity rights
• Your User Content complies with these Terms and all applicable laws
• You have obtained proper consent from all individuals whose personal information is included in your User Content
• Customer Data, including any claims that Customer Data infringes or misappropriates third-party intellectual property rights, violates privacy rights, is defamatory, harassing, or otherwise unlawful, or that Customer lacked a lawful basis or proper consent to process, contact, or enrich such data through the Services.

Repeat Infringer Policy: We maintain a policy of terminating accounts of users who are repeat copyright infringers in appropriate circumstances.

Copyright Infringement Notification: If you believe that content on our Services infringes your copyright, please provide our designated copyright agent with the following information as required by the Digital Millennium Copyright Act (DMCA):

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and information sufficient to locate it
• Your contact information (address, telephone number, email)
• A statement that you have a good faith belief that use of the material is not authorized
• A statement under penalty of perjury that the notification information is accurate and you are authorized to act on behalf of the copyright owner

Designated Copyright Agent:

Buzz Inc.

ATTN: Copyright Agent

701 Tillery St 12 #2573

Austin, TX 78702

Email: [email protected]

Counter-Notification: If you believe your content was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its prior location
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake
• Your name, address, telephone number, and consent to jurisdiction
  
  

Note: Misrepresentations in DMCA notices or counter-notices may result in liability for damages, costs, and attorneys' fees.

Certain features of the Services may require third-party subscriptions, accounts, or services (such as LinkedIn Sales Navigator, email service providers, phone number providers, SMS aggregators). These third-party services:

• Are not included in our pricing
• Must be procured directly by you from the third party
• Are subject to the third party's terms of service and pricing
• May be required for full functionality of the Services
  
  

We are not responsible for the availability, performance, or cost of third-party services.

When you connect the Services to Third-Party Platforms, you authorize us to access and use your Third-Party Platform accounts in accordance with the permissions you grant. You are responsible for:

• Maintaining valid credentials for Third-Party Platforms
• Ensuring you have the right to grant us access to Third-Party Platform data
• Complying with Third-Party Platform terms of service
• Any costs or fees charged by Third-Party Platforms
  
  

We may discontinue integration with any Third-Party Platform at any time without liability.

Accounts are billed on a recurring basis (monthly or annually) in advance of the billing period. Your billing date is determined by the date you:

• Received your login credentials (username and password), OR
• Made your first payment,

whichever occurs first.

We accept credit cards and other payment methods as indicated during the signup process. By providing payment information, you:

• Represent that you are authorized to use the payment method
• Authorize us to charge all fees to the payment method provided
• Authorize us to charge your payment method for automatic renewals

ALL FEES ARE NON-REFUNDABLE. No refunds or credits will be granted for:

• Partially used billing periods
• Unused features or services
• Early termination of your subscription
• Downgrading your subscription plan
• Dissatisfaction with the Services
• Third-Party Platform enforcement actions against your accounts

If payment is not received by the due date:

• We may charge late fees of 1.5% per month (or the maximum allowed by law, whichever is less) on overdue amounts
• We may suspend or terminate your access to the Services
• We may send your account to collections
• You remain responsible for all fees incurred plus collection costs and attorneys' fees

We reserve the right to change our fees at any time. Fee changes for existing subscriptions will be provided with at least sixty (60) days' notice via email or through the platform. Notice may be provided by:

• Email to your registered email address
• Posting changes to our website at https://www.buzz.ai
• In-app notification
  
  

Continued use of the Services after fee changes take effect constitutes acceptance of the new fees.

You may cancel your subscription by providing written notice to our billing team at [email protected] at least thirty (30) days before your next renewal date.

Cancellation Requirements:

• Notice must be in writing via email to [email protected]
• Notice must be received at least 30 days before renewal date
• Cancellation becomes effective at the end of the current billing period
• You remain responsible for all fees through the end of the current billing period
• No refunds will be provided for the current billing period
  
  

Failure to provide 30 days' written notice will result in automatic renewal and charges for the subsequent billing period, which are non-refundable.

We may suspend or terminate your access to the Services immediately without notice if:

• You breach any provision of these Terms
• You violate any applicable law or regulation
• You engage in conduct that we believe exposes us to legal liability
• You fail to pay fees when due
• Your use of the Services poses a security risk or could harm our systems or other users
• We are required to do so by law or government order
• We discontinue the Services (with 30 days' notice when feasible)
  
  

Termination or Suspension for Compliance and Platform Risk. Provider may immediately suspend or terminate Customer's access to the Services, or any feature thereof, if Provider reasonably believes Customer is using the Services in violation of applicable law, in a manner that exposes Provider to legal liability, or if a material change to the terms or APIs of a Third-Party Platform makes the continued provision of the Services commercially unreasonable or legally impermissible. We may also terminate your account for convenience with thirty (30) days' notice.

Immediate Effects:

• Your access to the Services will immediately cease
• Your ability to log in and use the Services will be disabled
• Automated campaigns and scheduled activities will stop

Data Retention and Deletion:

• You have thirty (30) days from termination to export your User Content and data
• After 30 days, we may permanently delete all of your User Content, account data, configurations, and records
• We are not obligated to retain any User Content after termination
• Deleted data cannot be recovered

Financial Obligations:

• All outstanding fees become immediately due and payable
• You remain liable for all fees incurred through the termination date
• No refunds will be provided for prepaid fees
• We may continue collection efforts for unpaid amounts

Survival:

• Sections of these Terms that by their nature should survive termination will survive, including: payment obligations, intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute resolution

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUZZ INC. DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, title, and non-infringement
• Warranties that the Services will be uninterrupted, timely, secure, or error-free
• Warranties that results obtained from use of the Services will be accurate, reliable, or meet your requirements
• Warranties regarding the quality, accuracy, or completeness of any content or information obtained through the Services
• Warranties that defects will be corrected or that the Services are free from viruses or other harmful components

WE SPECIFICALLY DISCLAIM ANY WARRANTIES OR REPRESENTATIONS REGARDING:

• Lead generation, customer acquisition, or business growth
• Number of meetings booked, responses received, or campaigns completed
• Deliverability rates for emails, SMS messages, voicemails, or other communications
• Avoidance of spam filters, blocks, or Third-Party Platform restrictions
• Third-Party Platform acceptance or non-enforcement of their policies
• Data enrichment accuracy or completeness
• Campaign performance or return on investment

You acknowledge and agree that:

• Your use of the Services is at your sole risk
• You have not relied on any statements, representations, or warranties not expressly stated in these Terms
• The limitations, exclusions, and disclaimers in this Section apply to the fullest extent permitted by law

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BUZZ INC., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
• DAMAGES FOR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL, DATA, OR ANTICIPATED SAVINGS
• COSTS OF PROCUREMENT OF SUBSTITUTE SERVICES
• BUSINESS INTERRUPTION OR LOSS OF USE

THIS LIMITATION APPLIES REGARDLESS OF:

• The legal theory upon which liability is based (contract, tort, negligence, strict liability, or otherwise)
• Whether we were advised of the possibility of such damages
• Whether such damages were foreseeable

The limitations in Sections 10.1 and 10.2 shall not apply to:

• Your payment obligations under these Terms
• Your indemnification obligations
• Your breach of intellectual property rights
• Your violation of applicable law
• Gross negligence or willful misconduct by either party
• Liabilities that cannot be limited by law

WE ARE NOT LIABLE FOR:

• Any actions taken by Third-Party Platforms, including account restrictions, suspensions, or bans
• Loss of access to Third-Party Platform accounts or data
• Loss of followers, connections, or engagement on Third-Party Platforms
• Damage to your reputation resulting from Third-Party Platform enforcement actions
• Any other consequences of Third-Party Platform terms of service violations

(a) Regulatory and Legal Violations, including:

• Violations of the Telephone Consumer Protection Act (TCPA), including claims for unwanted calls, texts, or voicemails
• Violations of CAN-SPAM Act, GDPR, CCPA, or other data protection and privacy laws
• Violations of 10DLC/A2P SMS requirements, CTIA guidelines, or carrier policies
• Violations of any other applicable law, regulation, or legal obligation
• Carrier fines, penalties, or enforcement actions related to SMS/calling activities

(b) Your Use of the Services, including:

• Your breach of these Terms or any policy referenced herein
• Your violation of any Third-Party Platform terms of service or acceptable use policies
• Your use of the Services in a manner that violates the rights of third parties
• Actions taken by Third-Party Platforms against your accounts resulting from your use of the Services

(c) Your Content, including:

• Any User Content you upload, submit, or transmit through the Services
• Claims that your User Content infringes or misappropriates third-party intellectual property rights
• Claims that your User Content is defamatory, harassing, threatening, or otherwise unlawful
• Claims that your User Content violates privacy or publicity rights

(d) Lack of Consent, including:

• Your failure to obtain required consents, permissions, or authorizations to contact individuals
• Your use of purchased lists, scraped data, or contacts obtained without proper consent
• Claims by individuals that they did not consent to receive communications from you

(e) Other Claims, including:

• Your breach of any representation, warranty, or covenant in these Terms
• Unauthorized access to the Services resulting from your failure to protect account credentials
• Your negligence or willful misconduct

Your indemnification obligations are subject to you:

• Receiving prompt written notice of any claim (provided that failure to provide prompt notice does not relieve you of obligations except to the extent you are prejudiced)
• Having sole control over the defense and settlement of the claim (provided you may not settle in a manner that imposes obligations on us without our prior written consent)
• Receiving reasonable cooperation from us in the defense (at your expense)

We implement commercially reasonable security measures to protect data transmitted through and stored on the Services. However:

• We cannot guarantee the security of data transmitted over the Internet
• We cannot guarantee that our security measures will prevent unauthorized access, hacking, data loss, or other security breaches
• You acknowledge that any data transmission is at your own risk

You are responsible for:

• Implementing appropriate security measures for your account and systems
• Maintaining backup copies of your User Content
• Protecting your login credentials
• Immediately notifying us of any security breach or unauthorized access

"Confidential Information" means all non-public information disclosed by one party to the other, whether orally or in writing, that is designated as confidential or that reasonably should be considered confidential given the nature of the information and circumstances of disclosure, including:

• Business operations, strategies, and plans
• Customer, supplier, and distributor information
• Pricing, formulas, and financial data
• Proprietary processes, technologies, and inventions
• Non-public information about potential acquisitions or partnerships

Each party agrees to:

• Use Confidential Information solely for purposes of these Terms
• Protect Confidential Information with at least the same degree of care used to protect its own confidential information, but in no event less than reasonable care
• Not disclose Confidential Information to third parties without prior written consent

Confidential Information does not include information that:

• Is or becomes publicly available through no breach of these Terms
• Was rightfully known prior to disclosure
• Is rightfully received from a third party without confidentiality obligations
• Is independently developed without use of Confidential Information

Arbitration Terms:

• The arbitration shall be conducted by a single arbitrator in Austin, Texas
• The arbitrator shall have no authority to award punitive damages or damages inconsistent with these Terms
• The arbitrator shall have no authority to vary the provisions of these Terms
• The arbitrator may not certify a class or conduct a class arbitration
• Each party shall bear its own costs and attorneys' fees unless the arbitrator awards fees to the prevailing party
• The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction

Exceptions:

• Either party may seek equitable or injunctive relief in court to protect intellectual property rights or confidential information
• Either party may bring claims in small claims court if they qualify

Neither party shall be liable for any delay or failure to perform its obligations (except payment obligations) due to causes beyond its reasonable control, including but not limited to:

• Acts of God, natural disasters, epidemics, or pandemics
• War, terrorism, civil unrest, or government actions
• Labor disputes or strikes
• Internet or telecommunications failures
• Third-party service provider failures
• Cyberattacks or security incidents

All notices required or permitted under these Terms shall be in writing and shall be delivered via:

• Email to the email address associated with your account (for notices to you)
• Email to [email protected] (for notices to us)
• Postal mail to the addresses specified in these Terms
  
  

Notices are deemed delivered when sent via email or three (3) days after mailing.

If you have any questions, concerns, or complaints about these Terms or the Services, please contact us at:

Buzz Inc.

701 Tillery St 12 #2573

Austin, TX 78702

USA

Email: [email protected]

Legal Inquiries: [email protected]

Billing Inquiries: [email protected]

Copyright Agent (DMCA):[email protected]

BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT:

• You have read, understood, and agree to be bound by these Terms
• You are at least 18 years of age
• You have the authority to enter into these Terms
• You will use the Services in compliance with all applicable laws
• You understand that using automation tools with Third-Party Platforms is at your own risk
• You accept all liability for regulatory compliance, including TCPA, CAN-SPAM, GDPR, CCPA, and 10DLC requirements
• You understand that all fees are non-refundable
• You agree to the dispute resolution provisions, including arbitration and class action waiver
  
  

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES.

Last Updated: February 19, 2026

Version: 2.0

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